Ways to Earn
Rewards
Earn More as You Level Up
| Silver | Gold | Platinum | |
|---|---|---|---|
| Access to Tiers | Up to 299 Pts | 300 to 600 Pts | More than 600 Pts |
| Earned Points Per $1 Spent | 1 Point | 2 Points | 3 Points |
| Exclusive Deals | No | Yes | Yes |
| Birthday Gift | 10% OFF | 15% OFF | 20% OFF |
FAQ's About Our Loyalty Program
What is the Loyalty Club?
The Loyalty Club is our way of giving back! You earn points every time you shop, celebrate your birthday, or refer friends - and you can use those points for free products, discounts, or free shipping. The more you shop, the more rewards you unlock. It’s free to join, and you’re automatically in as soon as you create an account!
How do I join the loyalty program?
Just sign up or log into your account using your email, and you’re in! You’ll even get 5 welcome points as a gift from us!
Do I have to pay to join?
No, it’s completely free. No hidden fees, no subscriptions.
How do I earn points?
You earn points every time you shop, on your birthday, by referring friends, or during special double-points pop-ups that's announced on our story - turn on your notification for our instagram page ;)
When will I see my points after placing an order?
Right after your order is confirmed, your points will automatically appear in your account.
If you didn’t see an increase in your balance, reach out to us, our team will assist you.
Will I lose my points?
Points are lost in 2 cases:
- If you cancel your order, points charged will be automatically withdrawn out of your balance
- 1 year after joining the program, all points are lost and set to start again!
How can I use my points?
You can redeem points for free shipping, free products, or even cash discounts at checkout.
What rewards can I get with my points?
- 90 points = Free shipping
- 100 points = Free Lily Hair Mist
- 150 points = Free Lily Body Oil (Gold tier perks)
- 200 points = Free Hydrating Cream (Platinum tier perks)
- Or, use points as credit: 45 points = $1
How do I redeem my points?
From the loyalty widget, your available points and reward options will appear. Just pick the one you want and apply it.
Can I use more than one reward at the same time?
Yes! If you have enough points, you can combine rewards in the same order.
Can I return a reward I redeemed with points?
Fortunately. Once you redeem points for a reward, it can’t be returned or exchanged.
Can I gift or transfer my points to someone else?
Not yet - but you can still refer your friends and earn points!
How does the referral system work?
You get 10 points when your friend places an order of $20 or more, and your friend gets 5% off their first purchase.
What are the loyalty tiers?
There are 3:
- Silver – you join automatically
- Gold – after more purchases
- Platinum – our top customers
Each tier unlocks new perks and better birthday rewards!
What extra rewards come with Gold and Platinum tiers?
Gold:
- Redeem 150 points for a free body oil
- Each dollar spent is equivalent to 2 point
- 15% off on your birthday 🎉
Platinum:
- Redeem 200 points for a hydrating cream
- Each dollar spent is equivalent to 3 point
- 20% off on your birthday 🎉
When does my tier status reset?
Your tier is valid for 1 year from the day you enter. After that, it resets, and you can level up again!
